Why ACoS Became the Wrong North Star
Most sellers can recite their ACoS to one decimal place and have no idea what their TACoS did last month. That is the whole problem in one sentence.
ACoS measures ad spend against ad-attributed sales only. It answers a narrow question: how efficient was this campaign in isolation. It says nothing about the organic sales your ads pulled forward, the rank you bought, or the margin you kept.
A brand can run a 15% ACoS and still lose money if ads cannibalized organic orders that would have closed anyway. We have audited accounts at a comfortable-looking 18% ACoS that were burning 7 points of contribution margin, because 40% of ad orders were already-loyal repeat buyers.
ACoS is not useless. It is just not the score of the game.
